01
Reservation confirmation + 24h reminder
Booking made → instant confirmation. 24h before → reminder with Confirm / Reschedule / Cancel quick-reply buttons. Each button auto-replies appropriately.
No-show rate typically drops from 20% → 5%.
LT
La Trattoriaonline
What restaurants live with today
- Phone calls for reservations eat staff time during prep hours
- 15–25% no-show rate on bookings — pure lost revenue
- Email reminders ignored (15–20% open rate); SMS expensive at scale
- Reviews require chasing — only angry customers leave them unprompted
- Marketing channels (Instagram, email) reach <20% of audience
What you can ship this week
02
Table-ready notification
Customer scans QR at door → goes on the waitlist. When the table is ready → 'Your table is ready'. No more shouting names across a noisy room. Free (in-session).
03
Post-visit review flow
2 hours after the bill is paid → 'How was your visit? ⭐⭐⭐⭐⭐ / 👍 / 😞'. 5 stars → Google review link. 👍 → 'Anything we could improve?'. 😞 → 'Sorry to hear that — the owner reads every reply'.
5–10× more Google reviews. Negative feedback caught privately before it goes public.
04
Weekly specials marketing
Opted-in audience receives 'This week's wine pairing menu — reply BOOK to reserve'. ~30% open-to-action vs 2% on Instagram posts.
05
Birthday club
On birthday week → 'Happy birthday! Your table is on us — book this week with code BDAY'. Low-volume, high-conversion goodwill.
Sales angle
How much do you lose per no-show? At 20 no-shows/month × €60 average ticket = €1,200/mo lost. Our €29/month plan pays for itself with one prevented no-show.
Pricing fit
Starter (€29/mo) for a single restaurant. Growth (€99) for chains of 2–5 locations.
See pricing →Stop losing tables to no-shows.
Set up reservation reminders this week. Send post-visit review requests to every cover. Watch your Google rating climb.